This Privacy Policy explains how Shree Venkateshwara Business Advisory & Consultancy ("SVBAC", "we", "us") collects, uses, shares and protects personal information when you visit svbac.com, submit an enquiry or lead form (including through Google Ads), or communicate with us by email, phone or WhatsApp.
Who we are
SVBAC is a strategic advisory firm based in Bandra West, Mumbai, India. We advise family-owned and founder-led businesses on governance, succession planning, operational readiness and capital readiness, and we run executive search and representation services under Executive Connect™. For the purposes of this policy, SVBAC is the data fiduciary for the information described below.
Information we collect
- •Information you give us: your name, email address, phone or WhatsApp number, company name, designation, city, and the details of your enquiry, including answers to lead form questions.
- •Information from our services: business details, documents and professional background that you or your organisation choose to share while we assess or deliver an engagement, or for executive search and placement.
- •Information collected automatically: IP address, device and browser type, pages viewed and referring source, collected through cookies and similar technologies on our website.
- •Information from advertising platforms: when you submit a lead form on Google Ads, Google passes the details you entered to us.
How we use your information
- •To respond to your enquiry and contact you about our services.
- •To assess fit, prepare proposals and deliver advisory, representation, recruitment and placement services.
- •To send updates, insights and invitations related to our services, where you have agreed or where the law permits. You can opt out at any time.
- •To operate, secure and improve our website and measure the performance of our advertising.
- •To meet legal, accounting and regulatory obligations.
Consent
We process your personal information with your consent, which you give when you submit a form, contact us or continue to use our website, and where processing is otherwise permitted by Indian law. You may withdraw consent at any time by writing to us. Withdrawal does not affect processing carried out before it.
Who we share information with
We do not sell your personal information. We share it only as needed with:
- •Service providers that help us run our business, such as email, messaging, cloud storage, CRM, analytics and advertising platforms, under appropriate confidentiality terms.
- •Professional advisers and referral partners, such as chartered accountants, wealth managers, investment bankers and partner organisations, when you ask us to introduce you or when an engagement requires it.
- •Prospective employers or clients, in executive search and representation work, only with your knowledge and agreement.
- •Government or regulatory authorities, courts or other parties where required by law.
Google Ads and lead forms
Lead form information that you submit through a Google Ad is used by SVBAC only to respond to your request and to follow up on your interest in our services. Google processes information in line with its own Privacy Policy (policies.google.com/privacy). We use Google advertising and analytics tools, and you can manage your ad preferences through your Google account settings.
Cookies
Our website may use cookies and similar technologies to remember preferences, understand how visitors use the site and measure advertising. You can block or delete cookies in your browser settings. Some site features may work differently if you do.
How long we keep information
We keep personal information for as long as needed to respond to you, deliver our services and meet legal and accounting requirements. When it is no longer needed, we delete it or anonymise it.
Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse, including access controls and confidentiality obligations for people who handle it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
Under the Digital Personal Data Protection Act, 2023 and other applicable law, you may:
- •Ask for a summary of the personal information we hold about you and how we use it.
- •Ask us to correct, complete or update your information.
- •Ask us to erase your information when it is no longer needed.
- •Withdraw your consent or opt out of marketing messages.
- •Raise a grievance about how your information is handled.
To use any of these rights, contact us using the details below. We will respond within a reasonable time.
International transfers
Some of our service providers may store or process information outside India. Where this happens, we take steps to ensure your information continues to receive appropriate protection. We also work with clients in the UAE and East Africa, and information may be shared with them only when relevant to your enquiry or engagement.
Children
Our services are meant for business owners, professionals and organisations. We do not knowingly collect personal information from anyone under 18.
Third-party links
Our website and communications may link to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on our website with its effective date at the top.
Contact and grievances
For questions, requests or grievances about this policy or your personal information, contact:
Shree Venkateshwara Business Advisory & Consultancy (SVBAC)